Privacy Policy

Last Updated: 09/18/2023

Service Description

RetentionCredit.org specializes in maximizing Employee Retention Tax Credits for small-to-medium-sized businesses.

Eligibility.

Visitors under 18 years of age are not permitted to use and/or submit their Personal Information. We do not knowingly solicit or collect information from visitors under 18 years of age. We encourage parents and guardians to spend time online with their children and to participate in and monitor the interactive activities of their children.

Privacy and Security

We understand the importance that our customers place on privacy and have designed this Privacy Policy to describe our information-gathering and dissemination practices. You agree to this Privacy Policy when you: 1) access or use RetentionCredit.org; and/or 2) agree to receive email from us. If you do not agree to this Privacy Policy, please do not use RetentionCredit.org

Please note that we reserve the right to review and update this Privacy Policy from time to time. If we make any material changes to the Privacy Policy, we will notify you by means of a general notice on any of our sites prior to the change taking effect.

This Privacy Policy addresses the following:

1. Information that we collect about you.
2. Cookies and other tracking technology that we use.
3. What do we do with the information that we collect?
4. With whom we share the information we collect.
5. Our opt-out policy.
6. Our policy on correcting and updating Personal Information
7. Privacy Shield.
8. Miscellaneous.

 

 INFORMATION THAT WE COLLECT ABOUT YOU

We may collect the following information that allows us to pre-qualify or calculate your refund for the ERTC:

1. Business Name
2. Industry
3. First and Last Name
4. E-mail address
5. Mobile and/or Office phone number
6. Number of W-2s issued in 2020 and 2021.

Information Provided When You Contact Us.

We may collect Personal and Business Information that you voluntarily provide to us when you contact us with a question or calculate your ERTC refund.  We generally collect one or more of the following types of Personal Information when you contact us with a question or comment or request information from us about our products and services:

1. Name
2. E-mail address
3. Business Name
4. Phone Number

 Passively Collected Information.

When you access RetentionCredit.org we automatically collect your computer or device’s internet protocol (IP) address and other technical information about your computer or device and website usages, such as your browser type and version, time zone setting, and operating system and platform.  We also use cookies on RetentionCredit.org; for more information, please see the “Cookies and Other Tracking Technologies” section below.

Information Collected From Our Partners.

We may partner with third-party websites to receive information about you and your business, such as name and contact information. This helps us to fulfill your service requests and/or to provide you with services that may be of interest to you.

COOKIES AND OTHER TRACKING TECHNOLOGIES THAT WE USE

We and our service providers use cookies, beacons, embedded scripts, and locally shared objects in connection with RetentionCredit.org.

• Cookies are small text files that are stored on your computer or device when you visit our websites. Cookies allow a website to recognize a particular device or browser. The use of cookies is a standard practice among websites to collect information about visitor’s activities while using the website.
• Beacons are small graphical images (also known as “pixel tags” or “clear GIFs”) that may be included on RetentionCredit.org and typically work in conjunction with cookies to identify our users and user behavior.
• An embedded script is programming code that is designed to collect information about your interactions with our app, such as the links you click on. The code is temporarily downloaded onto your computer or device from our web server or a third-party service provider is active only while you are connected to RetentionCredit.org, and is deactivated or deleted thereafter.

The above technologies are used in analyzing trends, administering the RetentionCredit.org services, and products, tracking users’ movements around RetentionCredit.org and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings, market products and services to users, and for authentication purposes. To manage the cookies that are placed on your computer, you may configure your internet browser to refuse, accept or delete cookies from RetentionCredit.org at any time.  The help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if cookies are disabled or removed, not all features of RetentionCredit.org will operate as intended.

Third-Party Analytics: We may also use service providers, such as Google Analytics, that may use cookies or other technologies to collect information about your online activities across this and other sites over time for non-advertising purposes such as those described above.  To learn more about how Google Analytics collects and processes data and the choices Google may offer to control these activities, you may visit http://www.google.com/intl/en/policies/privacy/partners/.

 

WHAT WE DO WITH THE INFORMATION WE COLLECT

As examples of how we may use Personal Information that we collect, we use Personal Information in the following ways:

• Information Provided by You Upon Registration and Making a Purchase. We may use this Personal Information to administer your access to RetentionCredit.org, verify your identity, and provide our products or services to you.
• Information Provided When You Contact Us. We may use this Personal Information to understand and respond to your question or comment.
• General Uses. We may also use your Personal Information to improve and personalize your experience with us, and, with your consent where necessary, send you information about us and keep you informed of our other products and services that may be of interest to you.
• Passively Collected Information. We use passively-collected information to monitor and maintain the performance of RetentionCredit.org, analyze trends, usage, and activities in connection with our services, validate users and ensure their technological compatibility with users, and optimize our marketing efforts.
• Aggregate data. We may use your Personal Information to create aggregate data which does not include any Personal Information, and which cannot be used to identify you. For example, aggregate data may include data that describes the general demographics, usage, or other characteristics of RetentionCredit.org We reserve the right to transfer and/or sell aggregate or group data about RetentionCredit.org users for lawful purposes.
• Information Collected from Reviewers. We may use or share aggregated or de-identified information collected from Reviewers at our discretion, such as to provide analytics and benchmarking. We reserve the right to transfer and/or sell aggregate or de-identified data about Reviewers for lawful purposes.

EU Residents – International Transfers of Personal Information.  The Personal Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“) in reliance on a variety of compliance mechanisms, including data processing agreements based on the EU Standard Contractual Clauses. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services. By submitting your Personal Information, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

WITH WHOM WE SHARE THE INFORMATION WE COLLECT

We may share your Personal Information with third parties as described in this Privacy Policy or otherwise with your permission.  We reserve the right to transfer and/or sell other data, including aggregate or de-identified data derived from Personal Information, for lawful purposes at our discretion.

• We may share Personal Information with affiliated businesses.
• Service Providers. We, like many businesses, sometimes hire other companies (“Service Providers“) to perform certain business-related functions. Examples include mailing information, maintaining databases, processing credit card transactions, and hosting services. When we employ a Service Provider to perform a function of this nature, we provide it with the information that it needs to perform its specific function, which may include Personal Information and other information that you provide to us via RetentionCredit.org. These companies are authorized to use your Personal Information only as necessary to provide these services to us.
• Third Parties for Marketing and Other Purposes. We may share with selected third-party partners, including for their direct marketing purposes (please see below for your choices related to this sharing).
• Legal Requirements. We may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a subpoena or similar legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of RetentionCredit.org or the public, (d) protect against legal liability, or (e) or as otherwise required or permitted by law.
• Business Transfers. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, total or partial sale of assets in bankruptcy or a similar event, Personal Information may be part of the transferred assets.
• Some of our pages utilize framing techniques to serve content to you from our partners while preserving the look and feel of RetentionCredit.org. When you interact with content from our partners displayed on RetentionCredit.org, please be aware that you are providing your Personal and business information to these third parties and it will be governed by their respective privacy policies.

 

 

OUR OPT-OUT POLICY

Sharing with Third Parties for Marketing. As noted above, we may disclose your information to third parties for their direct marketing purposes.  If you would like to opt-out of such disclosures, please contact us at info@RetentionCredit.org

Email Marketing. To stop receiving newsletters or marketing communications from us or to opt-out of having your email address shared with third parties, please use the “unsubscribe” mechanism provided in the communication or send an email to info@RetentionCredit.org along with the information necessary for us to process your request.

Service-Related Announcements. We will also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt-out of these emails, which are not promotional in nature.

OUR POLICY ON CORRECTING AND UPDATING PERSONAL INFORMATION

You may request to access, correct, update or delete your Personal and Business Information, by emailing our Customer Support at info@ RetentionCredit.org with the information necessary for us to process your request. We will respond to your request to access your Personal Information within 30 days. We may need to verify your identity before granting access to Personal Information in our custody or control.  Please see below our retention policy.

MISCELLANEOUS

Other Websites

RetentionCredit.org may contain links to third-party owned and/or operated websites. We are not responsible for the privacy practices or the content of such websites. We suggest that you contact these third parties directly for information regarding their privacy, security, and data collection and distribution policies prior to providing them with any information.

Blogs and Public Features 

Some of our pages offer publicly accessible blogs or community forums. You should be aware that any Personal and Business Information you submit there can be read and collected by other users of these forums and could be used to send you unsolicited messages and for other purposes. Our blog is managed by a third-party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. NONE OF THE INFORMATION THAT YOU PROVIDE USING THESE FEATURES IS PROTECTED BY THIS PRIVACY POLICY. WE ARE NOT RESPONSIBLE FOR THE PERSONAL INFORMATION YOU CHOOSE TO SUBMIT IN THESE FORUMS OR THE USE THEREOF BY ANY THIRD PARTY. You will need to contact or log into the third-party application if you want the Personal Information that was posted to the comments section removed. To learn how the third-party application uses your information, please review their privacy policy.

Testimonials

We may post customer testimonials on RetentionCredit.org which may contain Personal Information such as the customer’s name. We obtain the customer’s consent to post his/her Personal Information along with the testimonial, prior to posting the testimonial. If you want to remove your Personal Information that is being displayed on our sites under public pages, please send your request to info@RetentionCredit.org

Social Media Widgets

Our websites may include social media features, such as the Facebook Like button, and widgets such as the share this button or interactive mini-programs that run on the RetentionCredit.org website. These features may collect your IP address, and which pages you are visiting on RetentionCredit.org and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on RetentionCredit.org. Your interactions with these features are governed by the privacy policy of the company providing them.

Security and Retention

We take commercially reasonable steps to help protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error-free. In particular, emails sent to or from RetentionCredit.org may not be secure, and you should therefore take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Information to us or to any other party via the Internet. The security of your Personal Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms or login credentials (such as username and password) on our platform login, we encrypt the transmission of that information using secure socket layer technology (SSL). Your Personal Information will be stored in the United States and will be subject to laws applicable in that country.  If you have any questions about security on RetentionCredit.org, you can contact us at info@RetentionCredit.org. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

Minors

Visitors under 18 years of age are not permitted to use and/or submit their Personal Information on RetentionCredit.org. We do not knowingly solicit or collect information from visitors under 18 years of age. We encourage parents and guardians to spend time online with their children and to participate in and monitor the interactive activities of their children.

Contact:

If you have any questions regarding these Terms or your dealings with our website, please email us at info@RetentionCredit.org